THE PROBLEM
Current delinquent debt collection processes are traumatic and inefficient and in the long term may result in the loss of clients.
OUR SOLUTION
SAC® is a technology solution focused on debt recovery, that uses artificial intelligence to automate the collection process, using relevant customer information to define a personalized collection strategy that is communicated to the customers using digital agents that interact with them using multiple channels to facilitate the communication and the negotiation of payment options.
The agents execute the collection work by simulating a human conversation and give the debtor the autonomy to control their own collection process, allowing them to consult their balances, due dates, and payment history , and eventually negotiate future payments or restructure their debts.
As a result SAC optimizes the collection process, making it more effective, reducing collection time and costs, increasing the recovery indicators, and humanizing the process to guarantee the best possible experience for your clients.
OUR EXPERIENCE
Flexibility and parameterization are essential factors that guarantee that a technological tool has a high degree of usability, it is thanks to this that at the Latin American level, companies from different sectors have SAC as a strategic ally for portfolio recovery and management.
The versatility to adapt to company policies, its Scoring tools, its easy integration with other technologies and easy learning are some of the many benefits that SAC offers its clients and that have allowed it to be a tool positioned in the sector of national and international collections.
LASTEST NEWS
